All Systems Operational

Uptime over the past 90 days. View historical uptime.
Web Node 1 Operational
Support Operational
Ocasta Support Portal Operational
Third Party Services Operational
AWS S3 - EU West 1 Operational
AWS S3 - EU West 2 Operational
AWS EC2 - EU West 2 Operational
AWS RDS - EU West 2 Operational
AWS Cloudfront Operational
Ocasta Hosted Services Operational
Ocasta Apps and Web Operational
Capsule App and Web Operational
Boost Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 1, 2026

No incidents reported today.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

Planned emergency maintenance: security update
Resolved - All customers are fully patched with the official PHP fix, and we've restored upload limits for your media and files. Thank you for your patience and understanding.

If you'd like more info on the issue, you can read a summary from the BBC here - https://www.bbc.co.uk/news/articles/cmly0lg3w5x2o

Any questions or concerns, please contact support.
Oct 21, 20:26 BST
Update - We've applied our first round of fixes, and restored uploads (with a temporary 30MB limit).
Oct 21, 16:09 BST
Identified - We are making some security configuration changes, so don't expect to need to take the platform offline at this time.

We will keep you updated.
Oct 21, 15:11 BST
Update - Following our earlier update, here is what to expect for the rest of today.

Uploads
Media and course package uploads in the admin area, user imports and profile picture uploads will stay unavailable until the PHP security update has been released and applied to the platform. Uploads within reviews are not affected.

From 15:00 (UK time)
The PHP update and full details of the vulnerabilities are due for release at 14:00 UTC (15:00 UK time). Our team will review them straight away. Depending on what they show, we may decide to take the platform offline as a precaution while we apply the update.

If we take the platform offline

- The platform, including the apps, will be completely unavailable during this time.
- Reviews already in progress are saved on the device and won’t be lost.
- We aim to have the platform back within two hours. This depends on when the update becomes available to us: high demand around the world may slow access to it.

We’ll post here before taking the platform offline, then give regular updates until it is back.

What we recommend
Please consider letting your teams know about the possible downtime this afternoon, so they can finish any time-critical work beforehand. We appreciate this is short notice.

We have acted ahead of the update to protect the platform, and your data remains secure. Thank you for your patience. If you have any questions, please contact our support team.
Oct 21, 14:22 BST
Update - We are continuing to investigate this issue.
Oct 21, 10:26 BST
Investigating - A security update for PHP, a widely used technology that part of our platform runs on, is due for release today. It addresses newly reported vulnerabilities that affect many websites and services across the industry.

As a precaution, we have temporarily turned off some file uploads:

- media and uploads in the admin area
- user imports
- profile picture uploads

Uploads within reviews are not affected and work as normal, as does everything else on the platform. This is a preventative step. Ocasta services and customer data have not been affected.

The update is expected at around 14:00 UTC (15:00 UK time) today. We will apply it as soon as it is available, in a short emergency maintenance window. You may notice brief interruptions during that time. The features above will be turned back on once the update is in place.

We will post an update here when maintenance starts and again when it is complete. If you have any questions, please contact our support team.
Oct 21, 10:26 BST

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

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