The apps should now be available for new downloads. We will continue to monitor their availability.
Posted Dec 08, 2025 - 15:11 GMT
Identified
Apple have resolved the issue and we expect the apps to be available again shortly.
Posted Dec 08, 2025 - 14:55 GMT
Investigating
We’re aware of an issue with our Apple App Store account that’s currently preventing new downloads of our iOS apps. This only affects new installations, existing users who already have the app on their device will continue to work as normal.
We’re working with Apple to get this resolved as quickly as possible and will share updates as soon as we have them.
Thanks for your patience.
Posted Dec 08, 2025 - 13:51 GMT
This incident affected: Ocasta Hosted Services (Engage, Review, Albert).